THE BACKGROUND
ID TECH partnered with Ingresso.com to offer advanced tap-and-go engagement solutions for digital wallets and passes on mobile devices. By combining access control partner Connexus’ technology with ID TECH’s NFC device, the PiP OEM, all companies were able to implement functional ways of reading preferential NFC technology and contingency reader technologies such as QR codes for consumer interactions.
THE CHALLENGE
Looking to meet security requirements while maintaining crowd control at Rock in Rio, the largest music festival in Brazil, Ingresso.com enlisted their partners at Connexus and ID TECH to create the ultimate access control solution. This solution would handle the flow of people entering the concert venue and allow concert goer’s mobile NFC tickets to be read quickly and easily.
THE SOLUTION
Ingresso.com wanted to create a solution that had not been done in Brazil before. In collaboration with Rock in Rio, they adopted an access control turnstile technology created by Connexus. From there, ID TECH’s PiP OEM was then integrated into the turnstile and testing began. The PiP OEM’s technology was then imported and the configuration of the two technologies began. A structure was created where receiving and reading NFC/contactless payments and QR codes could happen in a clear and functional way
THE RESULT
The 7-day event averaged 100,000 people in attendance each day and our endeavors exceeded any expectations in terms of reliability and speed. Upon survey, we had an 80 percent customer satisfaction rate. “With the work of strong communication and monitoring at the venue of the event, the solution worked much better than we expected,” said Roberto Jose, CTO of Ingresso.com. “It also helped to curb ticket resale practices.”
